FAQs
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Dedicated time for customers to play sand volleyball. Courts are available for “pick up” games and the best time to meet new friends and potential teammates! All open play courts are Challenge Courts (winner stays on, loser moves on) except those reserved for Rentals, Special Events or League Play. If your team does not win on one court, just move to another! Click here to find the next open play you can register for.
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All Open Play registrations are FREE for Pond Members. Court rentals are discounted to $40 per hour for Pond Members (Guest members pay $50 per hour). Pond Members receive 1 complimentary court reservation credit (1 hour) per month. Pond Members have access to Happy Hour Specials during Open Play hours. Just show the bartender your Pond membership on your phone app and you will be in the Discount Zone! Click here to become a Pond Member
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The Pond Restaurant is the perfect place for Private and Corporate events. We can accommodate up to 250 guests with ease and offer 4 spacious soft sand volleyball courts. Over the past year, we have hosted some exciting events such as Baby Gender reveals, large corporation events and multiple birthday parties. Our staff will accommodate your event by providing good food, drinks and what ever your event may needs. We can simply be the host site, or we can help or completely plan your company’s event. Click Here to start the process to reserve for your special event.
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We understand that plans can change, and we strive to be as flexible as possible while also ensuring fair management of our court availability. Please review our cancellation policy below:
Cancellation Timeframes & Refunds:
Cancellations made more than 72 hours (3 days) prior to the scheduled rental time: You will receive a full refund of any rental fees paid.
Cancellations made between 24 and 72 hours (1 to 3 days) prior to the scheduled rental time: You will receive a 75% refund of the rental fees paid.
Cancellations made less than 24 hours prior to the scheduled rental time or no-shows: No refund will be issued.
How to Cancel:
All cancellations must be performed on our court reservation system CourtReserve.com. If you have a large event that our reservation system does not allow you to cancel, you can email us at info@planopond.com requesting your cancellation as long as it is withing our cancellation timeframes.
Rescheduling:
Subject to availability, you may be able to reschedule your rental time instead of canceling. Please contact us as soon as possible to discuss rescheduling options. Rescheduling may be subject to a rescheduling fee or different rates depending on the new date and time.
Inclement Weather:
In the event of severe inclement weather that makes court usage unsafe (e.g., lightning, heavy rain, high winds), we reserve the right to cancel the rental. In such cases, you will be offered the option to reschedule your rental at no additional cost or receive a full refund. Light rain or damp conditions generally do not warrant a cancellation.
Our Discretion:
While we adhere to this policy, we reserve the right to make exceptions in certain unforeseen circumstances. Any such exceptions will be determined on a case-by-case basis.
By booking a sand court rental with us, you acknowledge that you have read, understood, and agree to this cancellation policy.